Customer Loyalty Towards E Shopping Websites Essay

The key objective of the study about was to analyses the customer loyalty towards e-shopping websites. From this study apart from customer loyalty various other important key findings were also found. When it comes to customer retention whether its brick and mortar or through online medium the 3 major and key areas that has to be concentrated by anybody who is involved in this business are 1. Delivery of the product 2. Performance of the product 3. Post purchase service and being responsive to the customer’s request and queries on time. These are the standard requirements for any business to run better. But in case of e-commerce industry the issue become how to use technology to improve the service in order to retain the customer create awareness in rural market as well and in turn increase the revenue. When it comes to online purchase it’s still about earning the trust of right kind of customers. Firms must be able to deliver the superior experience that will attract the customer. Though there are various techniques to analyze the patter of customer behavior but still the exact ways to analyze the key factors for attaining the customer purchasing behavior over online platform especially on life style products is still an exploration that is being done by almost every e-shopping website. Though the study was restricted to a very limited demography still the results from the respondents proves to be a big alarming issue for all the e-shopping websites. The studyShow MoreRelatedHow Website Design Influences Cus tomers Purchase Intentions1352 Words   |  6 PagesHow Website Design Influences Customers’ Purchase Intentions Along with the rapid development of and people’s reliance on Internet, online retailing has become an essential way for retailers to sell their products to customers (Yulin et al. 2014). Retailers increasingly shift their focus to online retailing because of the consecutive decreases in customer traffic to physical stores (Banjo Ziobro, 2014; Yulin et al. 2014). Customers indicate that online shopping brings them greater convenienceRead MoreFactors Affecting Online Shopping1438 Words   |  6 PagesFactors Affecting Customers’ Satisfaction in the Environment of Online Shopping 1. Abstract Online shopping is a process of buying and selling of products and services through the Internet. Online shopping has become the fastest-growing industry and Internet users have reported that online shopping is one of their primary uses of Internet. With the help of online shopping, the consumers can purchase clothing, shoes, books, airline and events tickets, foods, computers hardware and so on. In theRead MoreSample Persuasive Message1623 Words   |  7 Pagesmedia websites that let them know what their friends, family and celebrities are doing that day. Most people who have ventured online have shopped on electronic retail sites like Amazon or Overstock. Electronic retailing has become a big part of who we are today. There are many sites that allow you to shop for everyday items, groceries, or furniture like Amazon, Overstock, Alice, or Newegg. You also have big box stores that have followed suit with e-commerce as they allow customers to purchaseRead MoreThe Online Shopping Industry Has Changed The World1305 Words   |  6 PagesAldrich gave birth to an idea called online shopping. This idea is a form of electrical commerce in which buyers can directly sell to their consumers without any help of an intermediary and this communication would happen electronically. This simple idea has turned into a trillion dollar industry making it possible for the average Joe to order something online and get it delivered to his/her door step from the seller, eliminating the need to go to a shopping mall to buy new things and overcoming theRead More3 Inherited Behaviors Essay1581 Words   |  7 PagesBehaviors of E-tailing Communication 470 Michael Zarvos September, 5, 2012 By: Aisha Syed E-commerce or Electronic Commerce has become a part of our everyday lives. The growth of World Wide Web is growing, more and more each day. Businesses practically live on the web. E-commerceRead MoreAmazon Business Strategy 11203 Words   |  5 Pagesbusiness techniques, and customer relations management (CRM) will further enhance Amazon’s customer satisfaction and loyalty. Amazon uses e-business, e-commerce, and data management to gain competitive advantages against other online retailers. â€Å"No company exemplifies a new business era of the internet more than Amazon.com. What started out as a book company emerged as a serious competitor to dozens of industries† (Pearlson Saunders, 2005, p. 189). Amazon’s pursuit to become the e-commerce leader world-wideRead MoreBA 3103 Critical Analysis Paper Pier 11351 Words   |  6 Pagesbrick-and-mortar storefronts. Alex Smith, CEO, believes that shopping for home furnishings is a visual impulse buy and has concentr ated on creating an in-store experience for customers with bold, colored textiles and tableware. Pier 1 excels in its strategy as a niche differentiator with the right product selection in the specialty segment of home furnishings. So, why did Pier 1 Imports decide to maintain its brick-and mortar strategy in the height of the e-commerce era? This paper will help us better understandRead MoreSample Message Essay1345 Words   |  6 Pagesprivacy of their own home. The world of e-tailing has many competitors, striving to make a sale each and every time a consumer visits their website. In order to persuade the consumer to purchase a product, a business must effectively communicate the message about their product to the consumer. The primary purpose of a persuasive message is to have the receiver read or listen to the entire message and then take the â€Å"requested† action at the end of the message. E-tailers must be able to duplicate overRead MoreThis recommendation essay aims at presenting the analysis of observations regarding of the failure700 Words   |  3 Pagesrecommendations for Nanda to enter Argentina’s market. By using six branding goals including awareness, image, function, feelings, appreciation and loyalty to measure her marketing strategies, this summary will focus on the marketing challenges and the first two goals to effectively bring her product to this new foreign market. Buoyed by the media coverage and customer interest, Nanda’s business idea was expected to be successful in the market. However, Nanda Home failed to maintain its reputation as salesRead More The Role of Trust in Internet Privacy Essay examples1115 Words   |  5 PagesInternet Privacy One of the most important advances in the rapidly developing world of electronic commerce is the ability of companies to develop personalized relationships with their customers. Personalization empowers companies to better understand their customers wants and desires and improve customer service by tailoring offerings to the unique needs of individuals . At the same time, this has become a subject of hot controversy because the technology involves the extensive collection and

Breast Cancer A Major Public Health Concern Among Women

Today a major public health concern amongst women is cancer. Breast cancer is the most common as it affects one in eight women in America, and is also socialized through media more than any other cancerous disease. Uterine cancer accounts for the majority of gynecologic cancer in women but another cancer is known as the â€Å"silent killer†. According to the American Cancer Society, ovarian cancer causes more cancer deaths in women than any other cancer of the reproductive system. Ovarian cancer kills two out of three women diagnosed in America and rates have not changed in 30 years (Burges). Although ovarian cancer show more symptoms than any other gynecological cancer, it continues to be a top cancer killer in women, which result from a lack†¦show more content†¦Stromal tumors appear in more than half of women fifty years or older, and about five percent in young girls (Burges). Germ cell tumors usually grow in the ova (Rooth), most are benign or superficial, but sa me are cancerous and may be dangerous. These types of tumors have several adherent types of tumors, common ones are teratomas, dysgerminomas and endordermal sinus tumors. While Germ cell tumors meet less than two percent of ovarian cancers they predominately have good outcomes with more than nine out of ten women surviving at least five years after conclusion. According to lead nurse Carolyn Rooth, the majority of ovarian malignancies (approximately 50-60%) are serous carcinomas with epithelial origins (S24). Benign epithelial ovarian tumors do not spread and for the most part do not lead to serious illness. LMP or low malignant potential tumors can be viewed under the microscope can show that they are not cancerous. These borderline cancers are unlike typical ovarian cancers because they do not branch out into the ovarian stroma, also known as supporting tissues (Wolfe). Epithelial tumors that are known to be cancerous are malignant tumors. Carcinomas are cancerous epithelial tumors that register about 85% to 90% of all ovarian tumors (Budden). When this types of tumor is viewed under the microscope it can show different features and that

South Delaware Coors Inc free essay sample

Provides information relative to competition in the market area. f. Industry Composite Financial Statements for Fiscal Year 1986. i. Provide financial information on the industry being considered (i. e. turnovers, margins and returns and the like) ii. Information is from fiscal year 1986. Year in consideration is 1989. Other factors may have changed over time. g. Consumer Study i. Provides general information on consumer preferences and attitude towards the product. h. Retailer Study i. Provide information on retailers’ preferences and willingness to sell the product. i. Provides information on availability of substitute brands. i. Wholesale and Retail Beer Prices i. Provides information on prices charged by wholesalers to retailers. ii. Provides information on prices charged by retailers to end consumers. 3. Industry Attractiveness. The overall profitability of the industry. Alternative Courses of Action 1. Estimate market demand and forecast potential margin derived from the project. In this alternative, Larry will have to request John to perform studies A, B, C and I. We will write a custom essay sample on South Delaware Coors Inc or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The first three studies will help Larry estimate Coors market demand while study I will help him identify the relative wholesale price of beer in Delaware. With this information, Larry can estimate the potential margin he can derive considering the rough estimates of expenses he has identified in engaging the project. Larry however, will have to assume risks by relying on the estimates alone. Nevertheless, he can always validate the outcome of the studies by letting John deliver study G thereby allowing him to have idea on (beer) consumer preferences in Delaware.If results of study G suggests favorable attitude of consumers towards the product, Larry will be more confident to engage the project. 2. Utilize composite indexes and validate using consumer preferences in Delaware. This alternative will require studies F and G. By studying industry averages, Larry will have an overview on inventory turnovers, asset turnovers, return on equity and all other ratios relevant to identify how feasible the industry is. Of course Larry will have better appreciation if he will relate these quantitative measures with qualitative implications uch as consumer preferences. The ratios derived from industry averages will not be necessarily true especially if consumer preferences in Delaware are not favorable to Coors. 3. Analyze industry and engage if feasible. This alternative will require Larry to understand its customer, supplier, the extent of competition and other threats pertinent to the industry. To understand its customer, Larry can utilize study H. Since Larry’s business will be most likely engaged in wholesale activities, majority of his customers will be the retailers who sell the product to the end users.Larry will need to understand his customers’ preferences and attitude towards the product. Satisfying these preferences will help him play in a better position in the industry. Study H will also provide him information on the potential competition he may have to face. The information on the extent to which retailers hold on to other brands will help Larry strategize logistics/distribution especially that substitute products are readily available. Study D will also give implication on how profitable the industry is.The number and type of beer licenses operating in the market provides indication on how large competition will be if the industry/project is engaged. Study I will also be helpful for Larry to have an idea on how he will position his company when it comes to pricing. Recommendation A combination of alternatives 2 and 3 is recommended. While all alternatives consider consumer preferences and attitude towards the product, alternative 2 and 3 puts emphasis on analyzing the industry to determine if it is feasible/profitable or not.